Overview
 What Is a Managed Service Provider?
 Why Should I Sign-Up for Your TotalCare Plan?
 What Does ATG's Flat-Fee Service Plan Include?
 What Other Services and Solutions Do You Provide?

Overview

ATG delivers proactive maintenance services through our flat fee TotalCare Service Plans. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.

Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.

We become an extension of your business, and true Partner. Because our Service Plans are based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true Partner should.

Our WorryFree Network Monitoring

We have clients that simply want to have their infrastructure monitored.  In this case, we have our WorryFree Network Monitoring Service.  WF-Mon provides the following service to our clients:

• Advanced Ticketing System - But NO 24/7/365 Help Desk
• Hardware Inventory
• Software Inventory
• Patch Management
• Software Deployment
• Anti-Virus
• Anti-Spyware
• System Management
• System monitoring and alerts
• Proactive Windows Event monitoring and alerts
• Comprehensive, Integrated Management Reporting

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24/7 Network Monitoring

Businesses are continually scrutinizing IT budgets. Service quality and high-availability demands are at an all-time high and the Internet has revolutionized how organizations operate, allowing us the ability to proactively monitor your critical devices and services, and predict potential failures before they occur.

• 24x7x365 Proactive Network Monitoring Never Sleeps
• Monitors the critical health status of devices and line of business applications
• Remotely diagnoses problems before they occur
• Capacity planning reports for informed IT purchasing and budget decisions
• Minimize network and device downtime that causes lost productivity

Web Application & Database Development

Let us maximize your web presence and drive revenue to your business. Our creative design team will work with you to develop a clean, exciting web presence with intuitive navigation and a pleasing layout that provides visitors to your website an effective delivery system for your marketing message and value proposition.

Application Development
We specialize in Workflow Analysis, Process Engineering and Office Automation. Utilizing these disciplines, we can identify bottlenecks, streamline your workflow, and Design and Implement your Office, Workflow or Process Automation Application.

Database Development
We can modify or maintain your existing Databases. Maybe your Database just needs some minor adjustments - adding some additional fields to capture more data, or designing some additional Reports. Or maybe it's time to completely re-write your Database. Perhaps you need a completely new Application. No matter what your specific needs are, we can help.

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Workflow & Line of Business Development Services

Line of business and workflow applications are the workhorse of your company’s IT infrastructure. They embody and control critical business processes, stored knowledge, work flow, and digital communications. ATG’s consultant specializes in customizing and integrating these applications to maximize efficiency, productivity, and growth.

We specialize in customizing applications such as Domino, Outlook, MYSQL, and Exchange Server, SharePoint by tailoring them to fit your business workflow strategy. The results are an amazing boost in production, job satisfaction, and customer service that will launch your business to new levels of profitability and growth.

When your business needs demand more specialized applications than off-the-shelf products can provide, our consulting group can design custom programs that give you unique capabilities not easily available to your competitors.

• Development Services
• Websites
• Web Applications - Web-Based document storage and retrieval & Customer self-service web applications
• Database Design - Access, MYSQL, Domino
• Reporting Tools
• Office Automation
• Business Intelligence Systems
• Quickbooks Integration
• Groupware/Workflow Systems
• Wireless Palm Pilot and Tablet PC applications
• Customized mass e-mail blaster
• Lotus Notes Domino Application development

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